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More Customer Services...More Options

computer screen and keyboard The Department of Taxation and Finance recognizes that individual taxpayers, businesses and practitioners have varying situations and preferences. Our strategic plan provides a multifaceted, customer-focused approach to tax administration. Taxpayers will find it easier and more convenient to meet their tax obligations, resolve issues and problems, and access Department services and information.
   
Individual taxpayers, businesses and practitioners will be able to:
  
Fully utilize comprehensive services and information that the Department provides 24 hours a day, 7 days a week via the Internet
File with ease using simplified and improved tax forms and instructions
Complete registration applications via the Internet
File all tax returns and make payments electronically
Use multiple channels to obtain information and services from the Department

Added Convenience for Practitioners

Strategic Plan Table of Contents


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Last Modified:  September 6, 2002