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Our Vision...Our Mission...Our Values...

  
Our Vision…
An agency that provides a fair system of tax administration, is accessible and responsive to taxpayers, and contributes to a favorable economic climate

Our Mission…
Collect tax revenue and provide associated services in support of government services in New York State

Our Values…

Service excellence
We continuously strive to improve the quality and delivery of services to meet or exceed customer expectations.
 
Integrity
We accept responsibility and take actions consistent with our organization’s vision, mission, values and goals.
 
Treating everyone with respect and civility
We appreciate the opinions, contributions and concerns of others.We always conduct ourselves in a courteous and helpful manner.
 
Maintaining a skilled, well-trained work force
We recruit and retain competent staff and invest in their development and motivation by providing appropriate opportunities, training and tools.
 
Encouraging initiative and recognizing contributions
We encourage employee feedback by focusing recognition and rewards on the contributions of employees toward our vision, mission, values and goals. We also recognize the contributions of others outside the Department.

      


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Last Modified:  September 6, 2002