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Our Vision…
An agency that provides
a fair system of tax administration, is
accessible and responsive to taxpayers, and contributes to a
favorable economic climate
Our
Mission…
Collect tax revenue and
provide associated services in support of government services in New
York State
Our
Values…
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Service
excellence
We continuously
strive to improve the quality and delivery of services to
meet or exceed customer expectations. |
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Integrity
We accept
responsibility and take actions consistent with our
organization’s vision, mission, values and goals. |
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Treating
everyone with respect and civility
We appreciate the
opinions, contributions and concerns of others.We always
conduct ourselves in a courteous and helpful manner. |
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Maintaining
a skilled, well-trained work force
We recruit and retain
competent staff and invest in their development and
motivation by providing appropriate opportunities, training
and tools. |
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Encouraging
initiative and recognizing contributions
We encourage employee
feedback by focusing recognition and rewards on the
contributions of employees toward our vision, mission,
values and goals. We also recognize the contributions of
others outside the Department. |
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