Did you receive mail from us?
Did you receive mail from us?
We may communicate with you by mail for many reasons, including:
- to send you a check for your refund or an additional payment;
- to let you know we adjusted your refund;
- to request information that supports what you reported on a return; and
- to let you know about a change to your tax account.
Concerned about fraud?
Please report any suspicious contact, including by mail, you have with individuals claiming to be Tax Department or IRS employees. To learn how to recognize and report a scam, see Report an impersonation scam.
Scan, snap, submit!
Did you receive a letter asking you to complete Form DTF-32, DTF-33, DTF-36, TD-210.2, TD-210.3, or TD-210.7?
To receive your new check sooner, use your mobile device to submit your form online!
- Scan the QR code on your letter.
- Snap a photo of your completed form.
- Submit your photo.
Benefits include:
- security, without the hassle of an account
- no printer or computer required
- instant confirmation we received your form
Types of Mail we send
Request for Information letters
We may send you a Request for Information (Form DTF-948 or DTF-948-O) letter if we need documentation to support what you claimed on your personal income tax return.
If you receive one of these letters, or another personal income tax letter, respond as soon as you can so we can continue processing your return—and refund!
Letters to property owners
If you're a homeowner, we may send you a letter about STAR. Visit our STAR resource center to view a copy of the letter you received, and to learn what to do next.
Receive a different property letter? We also send letters to request additional information about property exemptions you may be entitled to. Follow the directions on your letter to learn more.
Bills and notices with an amount due
If you receive a bill or notice, you can find the amount due and due date in the upper-right corner.
You can pay your amount due on our website, either directly from your bank account for free or by credit or debit card for a fee. Watch our Demo: Making a bill payment for step-by-step instructions.
If you disagree with the amount shown or can't pay in full, you have options for resolving your bill or notice.
Other notices
Some notices explain an action we took or decision we made. These may later result in a bill.
Other notices request additional information about what you reported on a return for a tax other than personal income tax. These may include a letter from our audit department.
If you need to provide information, or want to challenge a Tax Department decision, you can respond online. We'll walk you through the process.
Informational letters
We may mail you information and resources to make it easier for you to file, pay, and perform other business with the Tax Department. These letters always point to our website, or include a QR code to scan and follow to our website.
We include much of this same information in our emails. Subscribe today to receive emails with tax tips, news, resources, and more. (If you have an Online Services account, you can additionally sign up to receive certain bills and notices electronically.)
What we're mailing Now
Statement of Proposed Audit Change for disallowed or adjusted New York State 529 College Savings Program deduction (Form DTF-960-E)
If you received this letter, you owe tax because we could not verify the contributions you deducted for the New York State 529 College Savings Program on your 2022 income tax return.
You can find the balance due in the upper-right corner of your letter. If you can't pay in full by the due date, see Installment payment agreement (IPA). If you disagree with the letter, respond online to request a review.
Notice and Demand for Payment of Tax Due (DTF-966-E)
If you received this bill, you owe a penalty because you did not prepay enough of your 2021 personal income tax. You must prepay income tax as you earn or receive income during the year, either by having tax withheld from your paycheck (withholding) or by making estimated income tax payments.
If you agree with the bill, pay the penalty amount shown in the upper-right corner of your bill by the due date noted there to avoid accruing additional penalty and interest.
If you disagree with the letter, you can request a review. However, you will continue to accrue penalty and interest.
Checks for additional Empire State child credit payments
We're mailing checks to certain taxpayers who received the Empire State child credit for tax year 2023.
See whether you can expect a check and for how much:
Reminder to report federal changes (AU-32)
If you received this notice, the IRS changed your federal income tax return for tax year 2021 and you have not reported the federal changes to New York State. You must report these changes to New York State by filing an amended return. If you do not report the federal changes to New York State, you may receive a bill that will include penalty and interest.