ORPTS regional offices

The Office of Real Property Services (ORPTS) maintains its principal office in Albany and extends its operations through regional offices in Batavia, White Plains, Syracuse, and Albany. The Division also maintains a satellite office in Ray Brook. The regional offices provide a wide range of products and services.

See the table below for a listing of each region's counties and links to their Municipal Profile information.

Counties by region
West Region	Central Region	North Region	South Region
Allegany Cattaraugus Chautauqua Erie Genesee Livingston Monroe Niagara Ontario Orleans Seneca Steuben Wayne Wyoming Yates	Broome Cayuga Chemung Chenango Cortland Jefferson Lewis Madison Oneida Onondaga Oswego Schuyler St. Lawrence Tioga Tompkins	Albany Clinton Columbia Essex Franklin Fulton Hamilton Herkimer Montgomery Otsego Rensselaer Saratoga Schenectady Schoharie Warren Washington	Delaware Dutchess Greene Nassau New York City Orange Putnam Rockland Suffolk Sullivan Ulster Westchester

Contact information for the regional offices: ORPTS customer service teams

Directions and contact information by regional office
Office	Address	Directions	Contact information
West Region	NYS TAX DEPARTMENT ORPTS—CUSTOMER SERVICE TEAM GENESEE COUNTY BUILDING 2 3837 WEST MAIN STREET ROAD BATAVIA NY 14020	Directions to Batavia	Email: Western Office
Central Region	NYS TAX DEPARTMENT ORPTS—CUSTOMER SERVICE TEAM 333 EAST WASHINGTON STREET SYRACUSE 13202	Directions to Syracuse	Email: Central Office
North Region Ray Brook Satellite Office	NYS TAX DEPARTMENT ORPTS—CUSTOMER SERVICE TEAM 299 OLD NISKAYUNA ROAD LATHAM NY 12110 NYS TAX DEPARTMENT ORPTS—CUSTOMER SERVICE TEAM 884 NYS RTE 86 PO BOX 309 RAY BROOK NY 12977 If not mailing by USPS, see Publication 55, Designated Private Delivery Services.	Directions to Wade Rd Directions to Ray Brook	Email: Northern Office
North Region Ray Brook Satellite Office		Directions to Wade Rd Directions to Ray Brook	Email: Northern Office
South Region	NYS TAX DEPARTMENT ORPTS—CUSTOMER SERVICE TEAM 44 SOUTH BROADWAY, 6^TH FLOOR WHITE PLAINS NY 10601	Directions to White Plains	Email: Southern Office
Wade Road Facility for ORPTS Assessor Training	NYS TAX DEPARTMENT ORPTS—ASSESSOR TRAINING 299 OLD NISKAYUNA ROAD LATHAM NY 12110	Directions to Wade Rd

Updated: November 7, 2023